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Introduction
1. 1. Thank you for applying for a credit account with Toll Global Express.
    
    This online application is designed to capture information for the Credit Management team to manage and support your account.
    
    To complete your application, we will ask for the following information to be provided:
    
    Your ABN and/or ACN
    
    The business’s accounts payable contact details including their email address
    
    If you require any assistance with your application, please contact your Toll Global Express Account Manager
    
    Please ensure you read the Toll Global Express and ApplyEasy Privacy Policies using the links below before proceeding.
    
    Below is a link to Toll Global Express and ApplyEasy Privacy Policies should you wish to reference them.
  2. View ApplyEasy Privacy Policy
    
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    ApplyEasy Privacy Policy
    
    CreditorWatch Privacy Policy
    CreditorWatch Pty Limited ACN (144 644 244) (“CreditorWatch” or “we”, “our” or “us”) is bound by the Privacy Act 1988 (as amended) (“Privacy Act”), including the Australian Privacy Principles. This Privacy Policy sets out how we treat the personal information that we collect, use and disclose and our procedures regarding the handling of personal and sensitive information, including the collection, use, disclosure and storage of information, as well as the right of individuals to access and correct that information.
    From time to time, we may revise or update this Privacy Policy or our information handling practices. If we do so, the revised Privacy Policy will be published on our website www.creditorwatch.com.au
    CreditorWatch may collect personal information in order to conduct our business, to provide and market our services and to meet our legal obligations. By using our website or our services, or by providing any personal information to us, you consent to the collection, use and disclosure of your personal information as set out in this Privacy Policy.
    
    The types of personal information we collect and hold
    The types of personal information we may collect and hold includes (but is not limited to) personal information about:
    
    clients, business associates and potential clients and their employees;
    suppliers and their employees; and
    prospective employees and contractors.
    Personal information that we collect and may hold include:
    
    your name, address, contact telephone number and other contact details such as your email address;
    payment information (such as credit card or bank details);
    other personal information required to provide our services in specific cases, for example, certain information to complete police checks and property transactions, if relevant; and
    details of your use of our products or services.
    You are not obliged to provide personal information to CreditorWatch. However in many cases, if you do not provide your personal information to us, we may not be able to supply the relevant product or service that you have requested from us.
    In some circumstances, you may provide to us, and we may collect from you, personal information of a third party. Where you provide the personal information of a third party, you must ensure that the third party is aware of this Privacy Policy, understands it and agrees to accept it.
    If it is necessary to provide specific services to you, we may collect sensitive information about you. Under the Privacy Act, “sensitive information” includes but is not limited to information or an opinion about an individual’s racial or ethnic origin, religious belief, or criminal record and also includes health information about an individual. However, we will only collect sensitive information from you if you agree to provide it to us, you authorise us to obtain it from a third party or where the collection of the information is required or authorised by or under an Australian law or a Court/Tribunal order or otherwise where the collection is not prohibited under the Privacy Act. We will only use sensitive information in accordance with the Privacy Act and for the purpose for which it is provided.
    
    How personal information is collected and held by us
    We collect personal information in the following ways:
    
    when you fill in and return to us a signed client form;
    when you submit personal information through our website (such as when you send us a message or fill out a form);
    in person, for example, when you engage with our HelpDesk;
    when you connect to a third party or connect to our services via a third party, for example, an integration partner; and
    in the course of providing services to you.
    We may also collect information about you from third party suppliers and government database services.
    We store personal information in computer storage facilities and paper-based files. We take steps to protect your personal information against loss, unauthorised access, use modification or disclosure. Some examples of the steps we take to protect your personal information include:
    
    ensuring there are suitable password protection measures and access privileges in place to monitor and control access to our IT systems;
    imposing restrictions on physical access to paper files;
    requiring any third parties engaged by CreditorWatch to provide appropriate assurances to handle your personal information in a manner consistent with the Privacy Act; and
    taking reasonable steps to destroy or de-identify personal information after we no longer need it for our business or to comply with the law.
    
    Collection of personal information through website activity
    Information that may identify you as a user may be gathered during your access with our website.
    Our website includes pages that use ‘cookies’. A cookie is a unique identification number that allows the server to identify and interact more effectively with your computer. The cookie assists us in identifying what our users find interesting on our website.
    A cookie will be allocated each time you use our website. The cookie does not identify you as an individual in our data collection process, however it does identify your Internet Service Provider.
    You can configure your web browser to refuse cookies. If you do so, you may not be able to use all or part of our website.
    
    Adoption, use and disclosure of government related identifiers
    CreditorWatch, or its related body corporates in the ATI Group, may collect some personal information that is a government related identifier.
    Personal information from identity documents may be provided to the document issuer or official record holder via third party systems for the purpose of confirming your identity, for example, the Australian Government’s Document Verification Service (DVS). Where CreditorWatch does collect government related identifiers, they are maintained on a separate database for audit and compliance purposes.
    CreditorWatch may use or disclose a government related identifier where:
    
    it is reasonably necessary for CreditorWatch to verify the identity of the individual for the purposes of our business activities or functions; or
    as required or authorised by law or in accordance with the order of a Court or Tribunal, or where it is otherwise permitted to do so under the Privacy Act.
    
    The purposes for which we collect, use and disclose personal information
    We collect, hold, use and disclose personal information for a variety of business purposes including:
    
    to provide the products or services you have requested from us;
    to process payments;
    to improve our business, products and services;
    to promote our business to you;
    to market other CreditorWatch services or products to you;
    to handle and respond to your enquiries, complaints or concerns; and
    to provide personal information to third parties as set out in this Privacy Policy.
    
    Direct Marketing
    We also collect, hold, use and disclose your personal information to:
    
    notify you about the details of new services and products offered by us;
    notify you of the details of meetings, events and seminars that may be of interest to CreditorWatch customers and clients;
    send you our newsletters and other marketing publications;
    administer our databases for client service, marketing and financial accounting purposes; and
    to comply with our legal requirements regarding the collection and retention of information concerning the products and services that we provide.
    
    If you do not wish to disclose your personal information for the purpose of direct marketing or you would like to opt-out of receiving direct marketing communications, you can do so by contacting the CreditorWatch Privacy Officer using the contact details set out below, or by following the instructions to unsubscribe which are contained in a communication that you receive from us.
    
    Who do we disclose personal information to?
    The ATI Group and Related Companies
    The ATI Group includes our parent company Australian Technology Innovators Pty Ltd, LEAP Legal Software Pty Ltd, InfoTrack Group Pty Ltd and their subsidiaries, CNCNA Pty Ltd (trading as eCompanies), InfoTrack Limited (NZ), InfoTrack Group Limited (UK) and its subsidiaries, and LotSearch Pty Ltd. Different companies within the ATI Group provide different services.
    The ATI Group may share information with our integration partners to ensure the smooth running of the services which we, and they, provide. These partners include Sympli Pty Ltd, Practice Evolve Group Pty Ltd and its subsidiaries, Legal Software Developments Pty Ltd and its subsidiaries, and other partners as mentioned on our website and updated from time to time. At times, we may need to provide personal information to them to help them run their businesses or for reporting purposes. We may also share your personal information within the wider Australian Technology Innovators Pty Ltd group companies (ATI Group) and with our service providers for the purposes outlined above.
    
    Third Party Service Providers
    We may disclose your personal information to third party service providers who assist us in providing the services you request, including public authorities and providers of information services.
    We may also disclose your personal information to third parties who work with us in our business to promote, market or improve the services that we provide, including:
    
    providers of customer relations management database services and marketing database services;
    marketing consultants, promotion companies and website hosts; and
    consultants and professional advisers.
    We may also combine your personal information with information available from other sources, including the entities mentioned above, to help us provide better services to you.
    Where we do share information with third parties, we require that there are contracts in place that only allow use and disclosure of personal information to provide the service and that protect your personal information in accordance with the Privacy Act. Otherwise, we will disclose personal information to others if you’ve given us permission, or if the disclosure relates to the main purpose for which we collected the information and you would reasonably expect us to do so.
    
    Disclosure of consumer credit information
    As a credit reporting agency, we may share your credit information in accordance with industry consumer credit reporting standards including:
    
    Part IIIA of the Privacy Act 1988;
    the Privacy (Credit Reporting) Code 2014, and;
    Privacy Regulation 2013.
    These standards ensure that your personal information in relation to your consumer credit is managed regarding:
    
    the types of personal information that credit providers can disclose to a credit reporting body (CRB), for the purpose of that information being included in an individual’s credit report;
    what entities can handle that information, and;
    the purposes for which that information may be handled.
    
    Disclosure of personal information to overseas recipients
    We do not presently disclose personal information to any organisations located overseas; however, we do disclose information in Australia, for the purposes described above, to some multinational organisations that are located both in Australia and overseas, including the United Kingdom, the United States and New Zealand.
    
    European Union – General Data Protection Regulation (GDPR)
    If you are a resident of the European Union for the purposes of the GDPR, then in addition to what is set out above, the following applies to you.
    CreditorWatch is a data controller and processor for the purposes of the GDPR and by your consenting to this Privacy Policy, CreditorWatch is able to process your Personal Information in accordance with this Privacy Policy.
    In providing services to you, CreditorWatch may make use of a number of automated processes using your Personal Information and your activity on our site as tracked by us, in order to provide more tailored and relevant services to you.
    In addition to your rights set out above, you may update or rectify any of your Personal Information that we hold about you, in the manner described in the “How you can access your personal information” paragraph above.
    
    How we handle requests to access your personal information
    You have a right to request access to your personal information which we hold about you and to request its correction. You can make such a request by contacting the CreditorWatch Privacy Officer using the contact details set out in this policy.
    We will respond to any such request for access as soon as reasonably practicable. Where access is to be given, we will provide you with a copy or details of your personal information in the manner requested by you where it is reasonable and practicable to do so.
    We will not charge you a fee for making a request to access your personal information. However, we may charge you a reasonable fee for giving you access to your personal information.
    In some cases, we may refuse to give you access to the information you have requested or only give you access to certain information. If we do this, we will provide you with a written statement setting out our reasons for refusal, except where it would be unreasonable to do so.
    
    How we handle requests to correct your personal information
    We will take such steps (if any) as are reasonable in the circumstances to make sure that the personal information we collect, use or disclose is accurate, complete, up to date and relevant.
    If you believe the personal information we hold about you is inaccurate, irrelevant, out of date or incomplete, you can ask us to update or correct it. To do so, please contact us using the contact details listed below.
    If we refuse your request to correct your personal information, we will let you know why. You also have the right to request that a statement be associated with your personal information that says you believe it is inaccurate, incomplete, irrelevant, misleading or out of date.
    
    How to contact us or make a complaint
    If you have any questions about this Privacy Policy, if you wish to correct or update information we hold about you or if you wish to request access or correction of your personal information or make a complaint about a breach by CreditorWatch of the Australian Privacy Principles (including the way we have collected, disclosed or used your personal information), please contact:
    
    CreditorWatch Privacy Officer
    GPO Box 4029 Sydney NSW 2001
    privacy@creditorwatch.com.au
    1800 738 524
    
    We will acknowledge and investigate any complaint about the way we manage personal information as soon as practicable. We will take reasonable steps to remedy any failure to comply with our privacy obligations. If you are unhappy with our handling of the complaint, you may contact the Australian Information Commissioner.
    
    Last update: 29 May 2019
    
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  3. View Toll Global Express Privacy Policy
    
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    Toll Global Express Privacy Policy
    Overview
    
    IPEC Pty Ltd and the Toll Global Express group of companies (“Toll”) values the privacy of every individual and is committed to protecting the personal data it collects in accordance with the principles set out in this Policy.
    
    Scope
    
    In accordance with the privacy laws of the countries in which Toll operates, this Privacy Policy (“Policy”) outlines how Toll manages the collection, use, disclosure and handling of your personal data in accordance with these legal requirements.
    
    Principles
    
    Personal data
    
    In this Policy, “personal data” means any information relating to an identified or identifiable natural person. An identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his physical, physiological, mental, economic, cultural or social identity or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably by ascertained from the information or opinion. Personal data includes “sensitive personal data” (which means information or an opinion about an individual’s racial or ethnic origin, political opinion, membership of a political association or trade union, religious ideological or ethical beliefs, sexual life, health, political or union related views or activities and the commission or alleged commission of offences and related proceedings including administrative or criminal sanctions).
    
    Personal data collection
    
    To enable us to fulfil our responsibilities as an integrated provider of logistics and, in the case of our Toll People and Toll Transitions businesses, our responsibilities as a supplier of recruiting and relocation services, Toll collects personal data about its employees, clients, suppliers, sub-contractors and others with whom it deals, to enable Toll to effectively conduct its businesses. This personal data must be sufficiently detailed for Toll to effectively conduct its businesses. Please contact the data controller or HR Manager in the jurisdiction where you are employed for additional information in relation to employee information.
    
    You are not required to supply any of the personal data that we may request. However, if the personal data we request is not provided, we may not be able to provide services in the most effective or efficient manner, or at all.
    
    We only collect personal data for our business purposes. For example, we collect information that is necessary for the establishment and maintenance of records for our employees, clients, suppliers of goods and services, sub-contractors and others with whom we conduct business in order for Toll to work effectively with them.
    
    Depending on the business purpose, the personal data we collect may include:
    
    Name, address and contact details (including phone number and email);
    
    Information relating to previous services provided by Toll; or
    
    Employment or financial information.
    
    We generally collect personal data directly from you in person, in writing, by telephone, email or via our websites. For example, we may collect information when you ask us to provide services to you.
    
    We may also collect personal data via third parties in some cases. For example, if we deliver a service to your organisation (such as a relocation service through Toll’s specialist relocations business, Toll Transitions), we may collect personal data from the organisation purchasing the service (for example, in the case of relocation services, your destination address).
    
    Collection of information via our websites
    
    When you visit one of our websites, information about your computer or web device is automatically recorded by our website. This information is collected for statistical and system administration purposes, and to improve our web based services. It does not readily identify individuals, and we will not attempt to identify individuals from the records our server generates unless it is necessary to do so for law enforcement purposes.
    
    We may also use “cookies” to assign your device a user ID. Cookies contain information that allows us to identify your device, understand your use of our websites and set your preferences for future visits. We may use this information to determine whether or not to display standard content. You can configure your browser to notify you when you receive a cookie, or disable cookies altogether. Please consult the terms and conditions of use for this website for further information about use of these cookies and how to enable them and disable them. These cookies expire when your browser window is closed. Please note that some of the cookies we use are essential for our websites to operate, and that if you disable cookies altogether you will not be able to use all parts of our website.
    
    Use and disclosure of personal data
    
    We will only use personal data for the purpose for which it was collected or for related purposes permitted by law.
    
    Toll uses personal data to provide, manage and administer the goods and services it provides. In the normal course of our business operations we may disclose personal data to related bodies corporate and statutory entities authorised to access the information.
    
    Personal data collected is also used to facilitate distribution of corporate communications such as our financial results, annual reports and other information that is relevant to the promotion or reporting of our business activities. Personal information may also be disclosed to our contract service providers, including but not limited to customer service staff, consultants, advisers, IT and internet service providers.
    
    We also disclose personal data to third parties in some cases. We also retain the personal data of candidates who wish to be considered for future positions as and when they become available.
    
    Toll reserves the right to transfer, and you consent to Toll transferring, your personal data to another entity in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use personal data you have provided to us in a manner that is consistent with the principles described in this Policy.
    
    Transfer of personal data outside the country in which it was collected
    
    Some organisations to which we disclose personal data may be located, or may store the personal data on computer servers, outside the country in which the personal data was collected. Personal data may be disclosed or transferred to agents or third parties authorised to act on our behalf for the purposes of providing the services.
    
    Some countries may not provide the same level of protection for your personal information as the country in which your personal data was collected. Please note, however, that Toll maintains appropriate administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorised destruction, loss, alteration, access, disclosure or use and where required, Toll will enter into agreements with the recipients of the personal data to ensure that the recipient abides by Toll’s obligations under any applicable privacy / data protection laws.
    
    Access and correction
    
    We try to ensure that personal data we hold is accurate, complete and up to date. You have the right to access the personal data we hold about you.
    
    To ensure the integrity and safety of personal data, Toll only discloses the personal data it holds to the individual concerned, their legally authorised representative, or to fulfil legal or regulatory requirements. Toll may also disclose personal data to its advisers and other parties in connection with the present and future conduct of its business. In some circumstances we may charge a fee, but we will not charge you for lodging a request for access. To ascertain what fee we may charge, please contact the data controller in the jurisdiction where you are located (see below).
    
    Toll will destroy any personal data we hold about you as soon as it is no longer reasonably required and we are legally able to do so.
    
    Storage and security of personal data
    
    Personal data is principally held in electronic databases maintained within Toll’s computer network. Toll maintains appropriate administrative, technical and physical safeguards designed to protect the personal data you provide against accidental, unlawful or unauthorised destruction, loss, alteration, access, disclosure or use.
    
    Use of our websites
    
    Our website may contain links to other websites that are not owned, operated or endorsed by us. We are not responsible for the privacy practices of those websites, or for the content, product or services provided by, or contained on, those websites.
    
    Further information
    
    We may amend this Policy from time to time. As the Policy may be amended from time to time, you should review it regularly.
    
    If you would like to gain access to your personal data, or if you wish to voice your concern on any matter to do with either this policy or use of your personal data, please contact the relevant data controller listed below:
    
    Data Controller
    
    IPEC Pty Ltd
    
    LEVEL 15 380 ST KILDA ROAD
    
    MELBOURNE VIC 3004
    
    Email: privacy@tollgroup.com
    
    INCORPORATING IPEC Pty Ltd ACN 006 592 089 AND SUBSIDIARIES
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Business Details
1. Branch
  1. Toll Sales/Account Manager
  2. What TOLL business do you want to apply for an account with
  3. ↳
2. Business
  1. ABN
  2. ACN
  3. Business structure
3. Names
  1. Legal Entity Name
  2. Main trading name
  3. Other trading names
  4. If a Subsidiary Name of Parent Company
4. Profile
  1. Nature of business
  2. Years in business
5. Account Details
  1. Estimated monthly spend
    $.00
Contact Details
1. Accounts Payable Contact
  1. First name
  2. Family name
  3. Email
  4. Phone
  5. Email address for invoices
  6. Additional Email 1 for invoices
  7. Additional Email 2 for invoices
2. Senior Finance Officer Contact
  1. First name
  2. Family name
  3. Email
  4. Phone
  5. Fax
Documents
1. Terms and Conditions
  1. By checking the below box I acknowledge and agree with Terms and Conditions previously provided by the account manager.
  2. ↳
Addresses
1. Business Addresses
  1. Registered Address
    Registered Address
    Address Line 1
    Address Line 2
    City
    Postcode
    Country
    State
  2. Billing Address
    Billing Address
    Address Line 1
    Address Line 2
    City
    Postcode
    Country
    State

Introduction

ApplyEasy Privacy Policy

CreditorWatch Privacy Policy

The types of personal information we collect and hold

How personal information is collected and held by us

Collection of personal information through website activity

Adoption, use and disclosure of government related identifiers

The purposes for which we collect, use and disclose personal information

Direct Marketing

Who do we disclose personal information to?

Disclosure of consumer credit information

Disclosure of personal information to overseas recipients

European Union – General Data Protection Regulation (GDPR)

How we handle requests to access your personal information

How we handle requests to correct your personal information

How to contact us or make a complaint

Toll Global Express Privacy Policy

Overview

Scope

Principles

Personal data

Personal data collection

Collection of information via our websites

Use and disclosure of personal data

Transfer of personal data outside the country in which it was collected

Access and correction

Storage and security of personal data

Use of our websites

Further information

Business Details

Contact Details

Documents

Addresses